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Frequently Asked Questions

Your pet is our priority 7 days a week.

What is Pacific Northwest Pet ER & Specialty Center?

Pacific Northwest Pet ER & Specialty Center is an emergency and specialty animal hospital. Our 18,000-square-foot state-of-the-art facility is an extension of your primary veterinary care. The emergency department is open 7 days a week, 24 hours a day.

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Who cares for my pet in the hospital?

Pacific Northwest Pet ER & Specialty Center incorporates a team approach to care for hospitalized pets 7 days a week. This team consists of veterinary specialists, experienced emergency veterinarians, specialized veterinary technicians, licensed veterinary technicians and veterinary assistants.

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Can I get help over the phone?

Please know you can call Pacific Northwest Pet ER & Specialty Center any time. We are here for you when you need us. However, please keep in mind that medical advice can rarely be given over the phone. We need to see your pet to make sure we understand their situation.

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OR

CALL US AT (360) 635-5302 >

How do I know if my pet has an emergency?

You know your pet better than anyone, so if you notice changes in their behavior or believe they are sick or hurt, it is a good idea to seek emergency care.

Emergency situations can include:

  • Pet won’t respond to you

  • Difficulty Breathing

  • Collapsed or can’t stand

  • Seizing

  • Hit by a car

  • Bitten by another animal

  • Ingested Poisons

  • Vomiting

  • Severe Diarrhea

  • Difficulty Urinating

CHECK-IN FOR AN EMERGENCY >

OR

CALL US AT (360) 635-5302 >

How can I pay?

We offer several types of payments including cash, debit, Visa, Discover, MasterCard, American Express, Scratchpay, and CareCredit for qualified applicants. Payment in full is due at the time of service. For any patient admitted to the hospital, a deposit will be required prior to initiating treatment, with the balance due at the time of discharge.