Pet Owners

Our board-certified specialists and emergency team are here for you and your pet 365 days a year.

New Patient Registration

Thank you for choosing Pacific Northwest Pet ER & Specialty Center for your pet’s emergency and specialty needs. We appreciate your trust and we look forward to helping you and your pet.

Emergency Visits

Emergencies are welcome 7 days a week with no appointment needed. Pets are seen by medical priority, followed by order of arrival. Please call ahead before arriving 360-635-5302.

Specialty Visits

Specialty Appointments are accepted as a direct referral from your primary care veterinarian. We offer clients the ability to request appointments with our Cardiology, Neurology, and Surgery services. All other specialties will remain referral-only at this time due to caseload. Request a specialty appointment for these select services using the button below.

Please complete and submit the New Patient Registration form prior to your appointment. Easy online submission allows you to complete the form in the comfort of your home, saving stress and time at check-in. If you are coming in for an emergency, we ask that you complete the form upon arrival. We have a downloadable/printable pdf copy of the form available, which you may access by clicking here.

Online New Patient Form

Specialty Appointment Request Form

Prescription Refills

We have a convenient online form for current clients to complete for Rx/Prescription refills. If your pet is a current specialty patient and you would like to request a refill from our pharmacy team, please complete our brief form by clicking the button below.

Specialty Patient Rx Refill Request

Pre-Register Your Pet

If something goes wrong and your primary veterinarian’s office is closed, Pacific Northwest Pet ER & Specialty Center is open 7 days a week and is fully-staffed with experienced veterinarians and technicians to handle any emergency. We encourage you to pre-register your pet so if an emergency comes up, you’ll be in our system. Pre-registration is free, easy, and will bring you peace of mind.

Online Pre-Registration Form

Pre-Registration Form PDF

How to Pay

We offer several types of payments including cash, debit, Visa, Discover, MasterCard, American Express, Scratchpay and CareCredit for qualified applicants. Payment in full is due at the time of service. For any patient admitted to the hospital, a deposit will be required prior to initiating treatment, with the balance due at the time of discharge.

The safer, easier way to pay online!

By paying for the estimate online, the customer accepts the estimate and agrees to pay the balance due upon discharge.

The Compassionate Care Fund

Learn More

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Resources

American Animal Hospital Association

American College of Veterinary Internal Medicine (ACVIM)

American College of Veterinary Surgery

American Veterinary Medical Association

ASPCA – Animal Poison Control 888.426.4435

Triad of Care | VetSpecialists.com

Veterinary Specialists | Find a Board Certified Veterinary Specialist Near You

Washington State Veterinary Medical Association

Frequently Asked Questions

Pacific Northwest Pet ER & Specialty Center is an emergency and specialty animal hospital. Our 18,000 square foot state-of-the-art facility is an extension of your primary veterinary care. The emergency department is open 7 days a week, 24 hours a day.

Pacific Northwest Pet ER & Specialty Center incorporates a team approach to care for hospitalized pets 7 days a week. This team consists of veterinary specialists, experienced emergency veterinarians, specialized veterinary technicians, licensed veterinary technicians, and veterinary assistants.

Please know you can call Pacific Northwest Pet ER & Specialty Center any time. We are here for you when you need us. However, please keep in mind that medical advice can rarely be given over the phone. We need to see your pet to make sure we understand their situation.

You know your pet better than anyone, so if you notice changes in their behavior or believe they are sick or hurt, it is a good idea to seek emergency care.

Emergency situations can include:

Pet won’t respond to you
Difficulty Breathing
Collapsed or can’t stand
Seizing
Hit by a car
Bitten by another animal
Ingested Poisons
Vomiting
Severe Diarrhea
Difficulty Urinating

Your pet is our priority 7 days a week.

Emergency

We are an emergency and veterinary specialty hospital available and fully staffed with experienced veterinarians and support staff 365 days a year.

Learn More

Appointments

Your primary veterinarian can refer you to Pacific Northwest Pet ER & Specialty Center for consultations and appointments.

Patient Referral Information

Telephone consultations are available to primary veterinarians, so please do not hesitate to call if we may be of assistance. To refer a patient, please submit the referral form below online.

Submit Online Referral